Privacy Policy
Updated: March 21, 2024
E-FileTaxFiling takes your privacy seriously, and implemented this Privacy Policy to keep your personal and financial information secure and to provide you with detailed information about our policies and procedures regarding the collection, storage, and use of information we collect on our Website and Mobile applications.
This Privacy Policy applies to the website, www.E-FileTaxFiling.com, and all subdomains (collectively, the “Website” or “Site”), and all products, portals, services, and interactive features, or other services controlled by Simple Etax Filing (referred to as “We,” “Us,” or “Our”). This Privacy Policy is incorporated into Our Terms & Conditions (“Terms“) and governs the information collected on the Site, as well as other online and offline communications with our employees. We refer to everything mentioned above as our “Services.”
We handle all information provided according to the policies and procedures outlined in the Privacy Policy. In some instances, we may need to disclose your personal information to third parties outside the company who may be assisting us with providing the Services to you. This Privacy Policy does not apply to any products, services, websites, or content offered by third parties (“Third-Party Services”), which are governed by their respective privacy policies.
PLEASE READ THE PRIVACY POLICY IN ITS ENTIRETY BEFORE SUBMITTING INFORMATION TO THE WEBSITE. BY USING THE WEBSITE, YOU ACCEPT THE TERMS OF THE PRIVACY POLICY.
INFORMATION WE COLLECT
We may collect information about you when you visit our Website or otherwise interact with our Website or Services.
a. Automatically collected information
We operate like many other companies in which We, and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site (“Usage Information”). This Usage Information may be stored and/or accessed from your computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information could include:
· The areas within the Site that you visit and your activities there, including remembering you and your preferences;
· Your IP address, IDFA, Google/Android Advertising ID, IMEI, or other unique identifiers;
· Your Device functionality (including browser, browser language, operating system, hardware, mobile network information) and characteristics;
· Your Device location or other geolocation information, including the zip code, state or country from which you
· accessed the Services;
· Certain other Device data, including the time of day you visit our Site or information used to provide analytics or usage information; or
· Referring and exit web pages and URLs.
Location information may be used to provide customized Services, content, promotional offers, and other information that may be of interest to you.
You may disable the location features on your device If you no longer wish for us or our service providers to collect and use location information. Consult your device manufacturer settings for instructions. Please note that if you disable such features, your ability to access certain features, Services, content, promotions, or products may be limited or not available.
b. Information you provide
While using the Services, we collect information that identifies, describes, is reasonably capable of being associated with, directly or indirectly, with a particular consumer or household (Personal Information). We collect the following examples of Personal Information:
· Your first and last name, email address, home or business address, mailing address, telephone or mobile numbers, credit or debit card number;
· Your social security number or other government-issued identification, if needed to establish a Federal Tax ID number;
· Your employer and/or job title or corporate information that you provide to us;
· Information you share via chat function on the Site (please note that we do not collect consumer information via the Site’s online chat or Contact Us function unless you provide it); and/or
· Other information that could reasonably be used to identify you personally, your household, or device.
We may also obtain Personal Information from you where you expressly provide us with the information. Examples of sources from which we collect information include telephone calls with you, letters, e-mails or other communications from you, information provided via online chat or support services, web forms or inputs/uploads into our Site, documents you have provided to us, or references and referrals provided to us in connection with your employment application. Your decision to provide us with Personal Information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all the features of the Site or our Services.
c. Information from Third Parties
There are certain third-party websites or applications that interact with the Site and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us or us providing information to the third party. For example, we may provide links on the Site to assist in sending a communication from the Site, or we may use third parties to facilitate emails, or social media postings (like a “Share” or “Forward” button). These third parties may retain information used or provided in any such communications or activities and are not subject to our Privacy Policy. We do not always have control or access to your communications through the third parties. When you use third-party sites or services, you are using their services, and we are not responsible for their practices. You are responsible for reading the applicable third-party privacy policies before using such third-party tools on our Site.
HOW YOUR INFORMATION IS USED
Your information may be used for the following purposes:
· Providing products or Services to you, or updating you on the status of an order;
· Responding to your requests for information;
· Verifying your identity and to provide the Services and for fraud prevention;
· Processing your payment (we use a third-party payment processor do not store your payment information);
· Providing you with updates and marketing information about products and Services we provide;
· Sending you email communications such as electronic newsletters about our Services, and promotions, as well as customer surveys or quality review surveys;
· Improving the effectiveness of our Site, Service offerings or marketing efforts;
· Customizing your experience on the Site;
· Providing personalized content and ads and identifying your product and service preferences that may be of interest to you;
· Improving our Site and our products and services, including testing and creating new products and features;
· Providing transactional and order related messages (including updates and reminders) and other communications and messages;
· Protecting the security of the Site, including understanding, and resolving any technical and security issues;
· Engaging in analysis, research, and reporting regarding the use of our Site and Services; and
· Complying with the law and protecting the safety and security of the Website and the Services.
TRACKING TECHNOLOGIES AND COOKIES
We may use various technologies and methods to collect or store information about you (“Tracking Technologies”). Tracking Technologies may change, set, or modify settings or configurations on your Device. An example of the Tracking Technologies used on the Site, include, but are not limited to, the following:
· Cookies – Cookies are pieces of data stored directly on your computer or mobile device. Cookies allow us to collect data such as browser type, time spent on the Website, referring URL, pages visited, and other aggregated traffic data.
· Tracking Pixels – Tracking pixels (i.e., pixel tags, or clear gifs), are tags or graphics that are loaded when a user visits a webpage or opens an email. They may be used to identify the operating system, the type of website or email used, or track the time an email was read, or the website was visited. These pixels may be shared with third parties that directly support our promotional activities and website development. Data collected through pixel tags is not personally identifiable, but could be linked to your Personal Information.
· Web Beacons – A a small tag that may be placed on our Website and communication materials.
· ETags – An Etag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.
· Embedded Scripts – An embedded programming code that is designed to collect information about your interactions with the Site, such as the links you click on.
· Browser Fingerprinting – Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
· Recognition Technologies – Application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user)
You can change the settings on your browser to choose whether or not to accept cookies or other Tracking Technologies. If you choose not to enable cookies, you can still use our Site and Services, but doing so will restrict some of the functionality. Most browsers will alert you when a cookie is being used. You then choose to accept or reject the cookie. You can opt in or out of cookies at any time – except strictly necessary cookies (these are used to help make our website work efficiently).
If you wish to restrict or block the cookies set by any website, you can do this through the web browser settings for each web browser you use, on each device you use to access the internet.
If you don’t wish to accept cookies from one of our emails, you can choose not to download any images or click on any links. These settings will apply to all cookies, whether included on websites or in emails. Depending on your email or browser settings, cookies in an email may sometimes be automatically accepted (for example, when you’ve added an email address to your address book or updated a safe sender list).
We may also collect data through Google Analytics, or similar applications, which use cookies and technologies to collect and analyze data about the use of the Services. These services collect data regarding the use of other websites, apps and online resources.
DISCLOSURE OF YOUR INFORMATION
We may share your Personal Information with the government agency issuing the EIN, as well as with our service providers, affiliates, employees, and other third parties that perform essential services for us. Examples include: payment processor, cloud-service or internet provider, email marketing supplier, customer service platform, or other service providers.
We insist that these partners follow the same rules and standards with respect to your personal information as we do, and typically have a contractual agreement in place which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed.
If you are a California resident, you may have additional rights with respect to the transmission of your information. Please see the section entitled “California Privacy Rights” below for more information.
We may aggregate, and/or anonymize any information collected through the Website or Service. We may use and share this aggregated and anonymized information (which is no longer Personal Information) for any purpose, including without limitation, for research and marketing purposes, analytics, and may also share such data with our affiliates and third parties, including advertisers, promotional partners, and others.
There are certain situations where Personal Information may be disclosed, examples are below:
· To properly comply with or respond to an inquiry or complaint from a federal or state agency;
· To comply with a subpoena or summons; and
· In conjunction with a prospective purchase, sale, or merger of all or part of our practice.
DO NOT TRACK SIGNALS (“DNT”)
Do Not Track (“DNT”) is a web browser setting that enables a web application to disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a signal to websites, analytics companies, ad networks, and plug in providers you encounter while browsing to stop tracking your activity. Currently, we do not monitor or take any action with respect to these signals or other mechanisms.
CHILD’S PRIVACY
The Site is not intended for use by children under the age of 16. We do not solicit or knowingly collect information from children under the age of 16. If you are the parent or legal guardian and become aware that a child under 18 has provided us with any personal information, please contact us at privacy@E-FileTaxFiling.com to request the deletion of that information. If we become aware that a child under 16 has provided us with any personal information, we will immediately delete all information.
YOUR CHOICES ABOUT THE INFORMATION COLLECTED
You have choices when it comes to how we use your information, and we want to ensure you have the appropriate information to make the choices that are right for you.
If you choose to no longer receive marketing-related emails, you may opt out by following the instructions located at the bottom of the email. You may also contact us at privacy@E-FileTaxFiling.com to be removed from all communications. If you would prefer that we not share your name and mailing address with third parties (other than with our affiliates) to receive promotional offers, you also have the option to opt out. To do so, please email us at privacy@E-FileTaxFiling.com. Your choice will not impact our ability to share information in the other ways described in this Privacy Policy.
SECURITY
We take all reasonable, technical, and administrative measures to protect Personal Information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please email us at privacy@E-FileTaxFiling.com.
LINKS TO OTHER SITES
The Site and this Privacy Policy may contain links to other websites. We are not responsible for the privacy practices, advertising, products, services, or the content of such other websites. None of the links on the Site should be deemed to imply that We endorse or has any affiliation with the links. Please see our Terms & Conditions for more information.
INTERNATIONAL DATA TRANSFERS
We operate in and use service providers located in the United States, however, because We work with global companies and technologies, your Personal Information may be transferred outside of the country in which it was originally provided. This may include transfers to third parties, such as service providers or affiliated entities who are located outside the United States or the European Union, where data protection laws may not offer the same level of protection as those in the United States. When we transfer Personal Information outside of these areas, we take steps to make sure that appropriate safeguards are in place to protect your personal information.
CALIFORNIA PRIVACY RIGHTS
This section of the Privacy Policy applies solely to California residents. We adopt this Policy to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Reform Act (“CPRA”). Any terms defined in the CCPA or CPRA have the same meaning when used in this Section.
California residents have the following rights:
· The right to know what personal information is being collected about you;
· The right to know whether your personal information is sold or disclosed and to whom;
· The right to limit use of sensitive personal information;
· The right to access your personal information;
· The right to correct your personal information;
· The right, in certain circumstances, to delete the information you have provided to us;
· Right to reject automated decision making and profiling;
· The right not to be discriminated against, even if you exercise your privacy rights.
· The right to opt out of the sale of personal information; and
a. Request for information or deletion
California consumers have the right to request, under certain circumstances, that a business that collects personal information about the consumer disclose to the consumer the information collected for the preceding 12 months.
If we collected information about you for a one-time transaction and do not keep that information in the ordinary course of business, that information will not be retained for purposes of a request under this section. If we have anonymized data about you, we are not required to link your identity to that data if it is not otherwise maintained that way in our records.
You can also request that we delete your personal information. There may be certain exceptions to our obligation to delete your information such as if you have an existing account or transaction with us or if we have a legitimate business reason to keep your information.
b. Right to limit use of sensitive personal information
You have the right to limit the use of each type of sensitive personal information for any purpose. Please note that We only maintain your sensitive personal information for a limited time, and only for the transaction for which it is required. We do not provide your sensitive personal information to any third parties.
c. Do not sell personal information
You also have the right, at any time, to tell us not to sell personal information. This is called the right to opt-out of the sale of personal information. Once notified by you, we will not sell your personal information to third parties.
d. No discrimination
We will not discriminate against you for exercising any of your rights under the CCPA or CPRA. However, as permitted by California law, we may offer you certain financial incentives that can result in different prices, rates, or quality levels. Any permitted financial incentive offered will relate to the value of your Personal Information. Participation in a financial incentive program requires your prior opt in consent, which can be revoked at any time.
e. Third-Party marketing
According to California Civil Code Section 1798.83, our users who are California residents can request and obtain from us a list of what personal information we disclosed to third parties for their own direct marketing purposes in the preceding 12 months. We do not currently disclose personal information protected under this section to third parties for their own direct marketing purposes.
f. Exercising your Privacy Rights for California Residents
You can request to access, delete, correct, or opt-out of the sale of your information by contacting us as at: privacy@E-FileTaxFiling.com
We may also require you to confirm your identity and your residency to obtain the information. You are only entitled to make this request twice in a 12-month period. For emails, please include California Privacy Rights as the subject line. You must include your full name, email address, and confirm that you are a California resident. We will acknowledge your request within 10 business days and respond to your request within 45 business days. If we are unable to honor your request for any reason, we will notify you of the reason within the requested time period.
CHANGES TO PRIVACY POLICY
We may elect to change or amend our Privacy Policy from time to time. All changes to the Privacy Policy will be posted on the Website, and will become effective on the date posted.
CONTACT US
If you have any questions about this Privacy Policy, please contact us as follows: privacy@E-FileTaxFiling.com
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